Frequently Asked Questions

Yes. All of our prices are in US dollars only. For customers ordering from outside the United States, kindly check the currency conversion rate from your local bank when ordering.

Gemsparx accepts all major credit and debit cards viz, VISA, MasterCard, American Express, Discover; in addition to PayPal, Google Pay, and Apple Pay.

Yes, as per the US Laws, the sales tax is charged as per the sales tax percentage applicable in the county and state from where the customer is placing the order. For any international sales, the local sales tax in the USA is not applicable.

Yes, to make the purchase smoother for all consumers within the U.S., Gemsparx offers free Domestic Shipping. Thus, all orders placed within the United States of America are shipped to the customers duly insured for the amount of the order at No Shipping Cost to the Customer.

Yes, Gemsparx can ship orders outside the United States as well. However, this shipping charge has to be paid by the customer. Gemsparx does not offer complimentary shipping for any order that needs international shipping. This shipping charge can vary from the destination it is being shipped to and the value of the shipment for insurance coverage. Further, any import duty that may be applicable based on the country to which the ordered item is being shipped, shall be borne and paid for by the customer as well including and handling charges that may be relevant. Gemsparx is not liable for any cost of shipping and handling related to all international shipments.

Kindly check out our Deal of the Day section on the home page to view Today’s Deals. In this section 2 or more items which are randomly picked from our inventory, go on a blow out sale everyday. If there are any applicable coupons or promo codes that can be used for any relevant items being sold on Gemsparx.com, kindly check your email and text message alerts as well in addition to Gemsparx’s social media pages viz - Facebook, Instagram, Tik-Tok, etc. Please note that any promo-code or coupon is not applicable to the Deal of the Day products that are already discounted at their final best prices. Only one discount coupon can be applied for any purchase.

For the convenience of the customers that visit our website, Gemsparx has a link posted on the home page right under the Hero Banner. This link allows the customers to download an App. This App uses the technology where customers can find out their Finger size just by placing their finger on the screen.

Gemsparx is a secure website having its SSL certification. For Privacy Policy, please check out our Privacy Policy along with the Terms & Conditions.

Yes, Gemsparx offers a state of the art 3D CAD design service at a very nominal charge to its customers (most of which is waived off upon the customer’s confirmed order) who may wish to create a unique jewelry piece. Once the designed CAD image or video with specifications is approved by the customer, we commence producing the wax mold using a 3D Printer for precision work. The final jewelry piece is then casted in Gold or Platinum as per the order placed.

Gemsparx buys all its diamonds from the reputable diamond cutting factories worldwide that cut rough diamonds into polished ones. These factories operate in the open market economies of democratic countries like India, Belgium, Israel, etc who follow strict labor laws and are not tainted by any forced labor or unethical practices such as child labor, funding any criminal activities such as drugs, prostitution, militia, violence against any specific groups, ethnic backgrounds or just governments. All diamonds (usually of sizes 0.15 cts or bigger) are then certified by reputed laboratories such as GIA, IGI, and others.

The Kimberley Process certification scheme was created in 2003 to break the link between diamonds and bloodshed. Unfortunately, the Kimberley Process monitors only conflict diamonds – that is, rough diamonds used to finance wars against governments. It fails to address much of the violence and human rights abuses facing diamond mining today, such as torture, rape, extrajudicial killings, corruption, child labor, and forced labor. The Kimberley Process suggests that “conflict free” diamonds are ethically sourced. In fact, diamonds receiving “conflict free” certification from the Kimberley Process may have tragic histories.

Conflict diamonds, according to the most common definition, are rough diamonds used to finance militia wars or other acts of violence against governments from its sale proceeds. However, besides civil wars, diamond mining today is plagued by a range of shocking ethical abuses. These include violence by governments, child labor, extreme poverty, and environmental devastation to name a few.