How it Works
We understand that purchasing a high-value item, like a diamond, requires careful research and consideration. That’s why we’re committed to earning your trust and meeting your needs every step of the way. If you have any questions or concerns, feel free to call our toll-free number at 1-844-436-7779 during business hours: Monday to Friday, 10 AM– 5 PM PST.
Here’s how the process works:
1) Payment Pending : Your payment remains in a pending status until your ordered item is confirmed as available & reserved exclusively for you.
2) Order Confirmation : Once confirmed, we will send you an email with your order details and current status.
3) Shipping : After your payment is successfully processed, your item will be shipped within 10 days.
We’re here to make your experience as smooth and transparent as possible!